1. Who we are

("Rejoice Matrimony", "we", "us") operates the Rejoice Matrimony website and the Rejoice Matrimony mobile app — a matchmaking service for adults looking for a life partner. This policy explains what personal data we collect, why, who we share it with, how long we keep it and the choices you have. It applies to the website, the Android and iOS apps and our support channels.

2. Information we collect

Information you give us:

• Mobile number — your sign-in identity. We send a one-time code (OTP) by SMS to verify it; we do not use passwords or email logins.
• Profile details — who the profile is for, name, gender, date of birth, height, marital status, religion, community, mother tongue, education, profession, income range, family details, lifestyle, location (city/state you type in), hobbies, an "about me" text and, if you choose, horoscope details.
• Photos you upload to your profile.
• Partner preferences you set.
• Live face verification images — see section 4.
• Messages, interests, shortlists, blocks and reports you send or make on the service.
• Support requests sent through the contact form.

Information created when you use the service:

• Activity — profile views, last active time, interests and match history, used to run features such as "Who viewed me".
• Device and log data — IP address, device type / app version (to keep you signed in on that device) and error logs, used for security and to fix problems.
• Push notification token — if you allow notifications in the app, a random identifier for your phone (from Google Firebase Cloud Messaging) so we can alert you about interests, messages and account updates. It is deleted when you sign out, turn off notifications or delete your account.
• Subscription records — plan, amount, dates and the payment reference. Card, UPI and bank details are handled by the payment provider and never reach us.

We do not access your contacts, call logs, SMS inbox or precise location, and the app does not show third-party advertising.

3. How we use your information

• To create and run your account and sign you in with an OTP.
• To show your profile to other members and suggest compatible matches.
• To verify that members are real people (live face verification) and to keep the community safe — moderation of photos and reports, blocking, fraud prevention.
• To deliver messages, interests and in-app notifications you ask for.
• To process subscriptions and provide subscriber features.
• To answer support requests and meet legal obligations.

We do not sell your personal data and do not use it for advertising profiles.

4. Live face verification (biometric data)

Every new member completes a one-time live face check in the app so that profiles belong to real people. With your explicit consent (asked in the app before the camera opens):

• The app takes short live images of your face while you follow on-screen prompts (look straight, turn left / right).
• These images are compared with your profile photo by our face-matching provider, Amazon Web Services (Amazon Rekognition), to check that it is the same person and a live person. AWS processes them only on our instructions and does not use them for its own purposes.
• We keep only the result (verified / on hold / not approved), match scores and the date. When verification passes, the live images are discarded immediately.
• If a check fails or needs a manual review, the images from that attempt are stored encrypted and only our trust & safety team can view them. They are deleted automatically after 30 days, or sooner when the review is done or your account is deleted.
• Face data is used only for this verification. It is never used to identify you elsewhere, never shared with other members and never sold.
• You can withdraw consent at any time in the app; your profile then stays unverified and hidden from other members.

5. What other members can see

• Members with an active subscription can see your profile details and approved photos.
• Everyone else — free members, members whose plan has ended and visitors who are not signed in — sees only a blurred photo, a masked first name, your age and city.
• Your mobile number is shown to another member only when that member uses a contact view included in their paid plan. Chatting does not reveal it.
• Only members who have passed face verification are shown to others. Members you block can no longer see or contact you.
• You can hide your profile from search at any time.

6. Who we share information with

We share personal data only with service providers that help us run Rejoice Matrimony, under contracts that limit their use to our instructions:

• SMS provider (MSG91) — your mobile number and the one-time code, to deliver sign-in codes.
• Amazon Web Services (Amazon Rekognition) — face verification images, as described in section 4.
• Google Firebase Cloud Messaging — your phone's push token and the short notification text (for example “A member sent you an interest”), to deliver push notifications.
• Payment gateway — to process subscription payments.
• Hosting and infrastructure providers — to store the service securely.

We may also disclose information if required by law, to respond to valid legal requests, or to protect the safety of our members and the public.

7. How long we keep your information

• Your profile, photos, messages and activity are kept while your account exists.
• Face verification review images: at most 30 days.
• One-time sign-in codes expire after 10 minutes and are deleted within a day.
• Data export files you request are kept for 7 days.
• When you delete your account, everything above is deleted immediately (see the next section). Copies may remain in encrypted backups for up to 30 days before they are overwritten.

8. Deleting your account

You can permanently delete your account and data at any time:

• In the app: Profile → Settings → Privacy Settings → Delete my account, then confirm with the code we text to your mobile number.
• On the website: Settings → Account & Privacy → Delete account.
• Without the app: visit https://www.rejoicematrimony.com/delete-account, enter your mobile number and confirm with the code.

Deleting your account removes your profile, photos (and their blurred copies), partner preferences, horoscope, interests, shortlists, messages, notifications, profile views, subscription records, face verification data and any data export files. Success stories that you chose to publish are detached from your account and can be removed on request.

9. Your rights and choices

• Access and portability — download a copy of your data from Settings → Data Export on the website.
• Correction — edit your profile at any time (your mobile number can be changed by contacting support).
• Visibility — hide your profile from search and matches.
• Consent — withdraw consent for face verification in the app.
• Deletion — as described above.
• Grievances — under India's Digital Personal Data Protection Act, 2023 and IT Rules, you may contact our Grievance Officer: , . We acknowledge complaints within 24 hours and resolve them within 15 days.

10. Security

Data travels between the app, website and our servers over encrypted HTTPS connections. Sign-in uses one-time codes that expire, are limited in attempts and are stored only in hashed form. Face review images are encrypted at rest. Access to member data is limited to authorised staff for moderation and support. No system is perfectly secure, so please keep your phone and SIM protected.

11. Children

Rejoice Matrimony is only for adults aged 18 or over who are legally eligible to marry. We do not knowingly collect data from anyone younger; if we learn of such an account we delete it.

12. App permissions

• Camera — to take your live face verification images and, if you choose, a profile photo.
• Photos — to pick profile photos from your gallery (using the system photo picker; the app sees only the photos you select).
• Internet — to connect to the service.

13. Changes to this policy

If we make material changes we will update the date below and tell you in the app or on the website before the changes take effect.

14. Contact us

, . Email: .